How can we help you?

Here you will find the answer to the most frequently asked questions that come in to LIVI's support

How much does it cost to use LIVI?

The LIVI app is free to download from the App Store or Google Play.

LIVI works with local NHS GP surgeries to provide an NHS GP service. If you are
registered with one of our local NHS surgeries, the LIVI service is free of charge.
You can find out if you are registered with one of our local surgeries here.

If you are using the LIVI private service, your first appointment will be free of charge
with appointments after that costing £49 per consultation. This is inclusive of all outcomes (i.e. prescriptions, referrals, fit notes).

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