How can we help you?

Here you will find the answer to the most frequently asked questions that come in to LIVI's support

Will my consultation be recorded in my medical record?

For patients eligible for the LIVI NHS service:

Yes- just like with a physical visit your consultation meeting notes will be added to your NHS medical record NHS electronic health record system by your NHS GP.

For patients using the LIVI private service:  

Your consultation meeting notes will be saved in our own private medical record system, Meddbase. If you would like your meeting notes to be shared with your registered GP then please inform the GP during the consultation.

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