How can we help you?

Here you will find the answer to the most frequently asked questions that come in to LIVI's support

How do I cancel or reschedule my appointment at LIVI?

If you need to cancel your appointment, you can do so in the LIVI app at least 15 minutes before your original scheduled start time. To do so, click into “Me” in the app and select  “My Upcoming Meetings”. Here you will be able to cancel the appointment.

If you would like to reschedule your appointment, please contact LIVI Support by telephone: 0330 808 2074.

If you have questions regarding an appointment you have booked with LIVI, please contact LIVI Patient Support by telephone or email.

LIVI Patient Support is open on weekdays between 9am and 5pm.

Phone number: 0330 808 2074

Email: support@livi.co.uk

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