How can we help you?

Here you will find the answer to the most frequently asked questions that come in to LIVI's support

Can I be referred for a physical GP appointment?

For patients eligible for the LIVI NHS service:

If the GP believes you are in need of further primary care then where possible they will book you in for a physical GP appointment with a local NHS GP hub.

If you are in need of urgent care, the GP will advise you to go to your nearest urgent care centre, out-of-hours GP or emergency department as appropriate

 

For patients using the LIVI pay-as-you-go service (when it resumes): 

Unfortunately, we are unable to book patients in for a physical appointment at an NHS GP surgery. However, if you are in need of urgent care, you may be advised to go to your nearest urgent care centre or appropriate healthcare provider.

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