How can we help you?

Here you will find the answer to the most frequently asked questions that come in to LIVI's support

Where is my delivery?

If you haven't received a call from the pharmacy, check your Livi app inbox for information on how to reach the pharmacy or contact Livi Support directly.

Tracking numbers are provided for all our deliveries.

If your delivery didn't arrive on time (within two working days), contact Livi Support on 020 3870 3029.

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