How can we help you?

Here you will find the answer to the most frequently asked questions that come in to LIVI's support

Can I receive a private referral for secondary care through LIVI?

As an NHS patient through LIVI, you can also obtain a private referral.

For private referrals, you will be sent the details via an inbox message to your LIVI app which you can then print or email if you wish to do so.

Please note private referrals are processed between 9 am and 6 pm Monday - Friday.

If you have any issues with obtaining your fit note please email LIVI support on or call 020 3870 3029.

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