How can we help you?

Here you will find the answer to the most frequently asked questions that come in to LIVI's support

Can I receive a private referral for secondary care through LIVI?

If you are using the NHS or pay-as-you-go service (when it resumes), you can receive a private referral for secondary care.

Your private referral will be sent the details via an inbox message to your LIVI app which you can then print or email if you wish to do so.

Please note private referrals are processed between 9am and 6pm, Monday to Friday.

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