How can we help you?

Here you will find the answer to the most frequently asked questions that come in to LIVI's support

How much does it cost to use Livi?

The Livi app is free to download from the App Store or Google Play.

Livi works with local NHS GP surgeries to provide an NHS GP service. If you are registered with one of our partner NHS GP practices, your Livi GP appointment will be free of charge. This includes patients using the NHS service within Livi stores.

The Livi pay-as-you-go service allows you to book a GP appointment for £29. The cost includes prescription-writing, fit-notes and referrals. However, the cost of any prescribed medications is not included and will vary. Please note: medications prescribed by our pay-as-you-go service will not be eligible for any NHS exemptions or discounts. We accept Visa, Mastercard and American Express payments. 

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