How can we help you?

Here you will find the answer to the most frequently asked questions that come in to LIVI's support

Can I get prescriptions through Livi?

NHS prescriptions

Your prescription can be obtained from any pharmacy by providing them your NHS number, unless you have a nominated pharmacy. 

PRIVATE prescriptions

You will receive a code which then can be used at any pharmacy to access our prescriptions portal. This portal is exclusive to pharmacists and the staff should have been trained on it. Simply present them the code, in case of any issues, bring your ID as well.


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