• Can I get prescriptions through LIVI?

    As with any other GP appointment, the GP will evaluate your condition and decide what the best treatment is for you. If the GP thinks you need medication, they will write you a prescription.

    This will be an NHS prescription for patients using the NHS service and a private prescription for those using the private service.

  • Can I obtain a repeat prescription through LIVI?

    In general, LIVI GPs do not issue repeat prescriptions. However, in an emergency, LIVI GPs are able to issue an emergency supply of medication for a maximum of 7 days.

    Patients using the private service and who are not currently registered to a GP – e.g. because they are not permanent residents in the UK – can get up to one month's supply of a medication.

  • Can LIVI GPs prescribe all medications?

    No. LIVI GPs cannot prescribe medication that is classified as narcotic medication such as benzodiazepines, sleeping tablets and strong opioids like morphine and tramadol.


    There are also certain medications that can be prescribed within our private service, but not within our NHS service as they are not permitted under NHS prescribing limitations (such as prescription treatments for male pattern baldness).  


    You can find more information about NHS prescribing guidelines here.


    This does not prevent LIVI GPs discussing these treatments and advising you how you can obtain them.

  • How much will my prescription cost me?

    For patients who use the LIVI NHS service:

    In England the NHS prescription charge is set at £8.80 per item. Some patients are entitled to free prescriptions, you can find out if you are entitled for free prescriptions here. Delivery is free (if requested).


    For patients who use the LIVI private service:

    The cost of a private prescription varies depending on the medication prescribed. You will therefore be charged the cost of the medication and not the set NHS prescription charge. Delivery is free (if requested).

  • How do I get my prescription?

    You can have your prescribed medication delivered to you chosen address by our pharmacy partner, or you can collect it from a pharmacy. The GP will ask you which you prefer during your consultation.