How can we help you?

Here you will find the answer to the most frequently asked questions that come in to LIVI's support

Can Livi see my medical history?

For patients eligible for the Livi NHS service:

Whilst booking a GP appointment through Livi, you will be asked to give your consent to allow your NHS GP access to your medical records. Your Livi GP will then be able to read and write into your NHS record, in the same way your own GP can.


For patients using the Livi pay-as-you-go service:

The GP will have access to all Livi pay-as-you-go medical record notes from previous Livi consultations. The GP will not have access to your NHS medical record, but will have access to your summary care record if you have one.

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