• Will my consultation be recorded in my medical record?

    For patients eligible for the LIVI NHS service:

    Yes- just like with a physical visit your consultation meeting notes will be added to your NHS medical record NHS electronic health record system by your NHS GP.

    For patients using the LIVI private service:  

    Your consultation meeting notes will be saved in our own private medical record system, Meddbase. If you would like your meeting notes to be shared with your registered GP then please inform the GP during the consultation.

  • Can LIVI see my medical history?

    For patients eligible for LIVI NHS service:

    Whilst booking a GP appointment through LIVI, you will be asked to give your consent to allow your NHS GP access to your medical records. Your GP can then view your Summary Care Record and medical history via the NHS electronic health record system.

    For patients using the LIVI private service:

    The GP will have access to all LIVI private medical record notes from previous LIVI consultations. The GP will not have access to your NHS medical record.