• How can I access my medical record?

    A summary of your contacts with LIVI will be stored in the app for you to view. This simply contains the date of any contacts and reason. It does not contain the full medical notes. These remain held by your GP practice. You can find out more information about accessing your health record here.

  • Will my consultation be recorded in my medical record?

    Yes, just like with a physical visit your consultation meeting notes will be added to your NHS medical record NHS electronic health record system by your NHS GP.


  • Can LIVI see my medical history?

    Whilst booking a GP appointment through LIVI, you will be asked to give your consent to allow your NHS GP access to your medical records. Your GP can then view your Summary Care Record and medical history via the NHS electronic health record system.