How can we help you?

Here you will find the answer to the most frequently asked questions that come in to LIVI's support

Can Livi help me with a sore throat and cough?

You can seek help via Livi for a sore throat or a cough and the doctor can provide medical advice to you.

Livi GPs can give prescriptions for acute conditions. In some cases, we can also give emergency prescriptions for a repeat medication – only if the patient is already taking this medication and has run out completely. The patient will be redirected to their registered GP for the second script. 

Please Note: any antibiotics or other medicines that require samples for diagnosis cannot be prescribed through Livi.

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