In general, Livi GPs do not issue routine repeat prescriptions. However, in an emergency, Livi GPs are able to issue an emergency supply of medication for a maximum of 28 days, if the GP decides that the request is appropriate.
When using the Livi pay-as-you-go service, the Livi GP needs some additional information in order to safely prescribe your repeat medication. This may include your NHS Summary Care Record. Not all patients have a Summary Care Record and this is outside of the control of Livi. It can be useful for the GP to see a prescription or the box of the medication.
If a private prescription is issued based on the NHS Summary Care Record, then the patient must give permission for Livi to send a discharge summary of the consultation and private prescription to the patient’s registered NHS GP.
Patients using the pay-as-you-go service and who are not currently registered to a GP – e.g. because they are not permanent residents in the UK – may be able to get up to one month's supply of their usual medication if the GP feels that this is appropriate.