How can we help you?

Here you will find the answer to the most frequently asked questions that come in to LIVI's support

How quickly after my consultation will my prescription be ready to collect?

Prescriptions normally take a few hours to process. Please make sure you check your app for any updates about your prescription.

Please note, patients who request a specific pharmacy may have to wait up to 48 hours for prescriptions to be ready to collect.

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