• Can I receive a private referral for secondary care through LIVI?

    As an NHS patient through LIVI, you can also obtain a private referral.

    For private referrals, you will be sent the details via an inbox message to your LIVI app which you can then print or email if you wish to do so.

    Please note private referrals are processed between 9 am and 6 pm Monday - Friday.

    If you have any issues with obtaining your fit note please email LIVI support on support@livi.co.uk or call 020 3870 3029.

  • Can I receive an NHS referral for secondary care through LIVI?

    Yes, you can receive an NHS referral for secondary care through LIVI. 

    Information about the referral and details of who to contact will be sent to you in your app after your consultation.

     

  • Can I be referred for a physical GP appointment?

    In some areas, if the GP believes you are in need of further primary care then where possible they will book you in for a physical GP appointment with a local NHS GP hub.

    If you are in need of urgent care, the GP will advise you to go to your nearest urgent care centre.