• Can I obtain medical advice through Livi?

    Yes. You can book an appointment with a GP through Livi and obtain medical advice from them in the consultation. To see common symptoms we can help you with, please see our 'Symptoms' FAQs section.

    If you have medical questions, we recommend you to download the Livi app and book an appointment with one of our GPs.

    Unfortunately our Livi support team cannot give you medical advice, only our GPs can do this.



  • Can I use Livi in a medical emergency?

    No. Livi should not be used to seek help for medical emergencies.
    In case of an emergency, call 999 immediately.

    If you are unsure as to whether it is an emergency, please call NHS 111.