• Can LIVI help with psoriasis?

    It is appropriate to contact a GP through LIVI regarding your psoriasis if:

    • You are out of medication you have been previously prescribed for your psoriasis
    • You find that the medicine you have been prescribed previously doesn't help
    • Psoriasis affects your everyday life


    More complex skin psoriasis and joint psoriasis should be physically examined.

  • Can LIVI help with rashes on my face and body?

    There are many different reasons for why you may be experiencing skin rashes on your face and body. It is important to first establish what type of rash in order to find the best course of treatment.

    With LIVI, you can see a GP through a video call and get help with diagnosis and treatment. We can also, if necessary, prescribe medication or write a referral to another healthcare provider.

  • Can I get help for acne with LIVI?

    You can seek care through LIVI if you have problems with acne.

    Seeing a GP through LIVI regarding your acne is appropriate if:

    • You are out of medication that you have been previously prescribed for your acne
    • You find that medicines you have been previously prescribed do not help
    • The acne is affecting your everyday life

    Severe acne and any infected rashes should be physically investigated.

    Before your appointment starts, you have the opportunity to fill out a symptom form. In this form you can attach pictures of your acne. From these pictures, the GP can have a better look at the acne which will help them to treat you. The GP can also write referrals to specialists if they believe it appropriate. It is up to each individual GP to make an assessment of what is appropriate for each patient.

  • Can LIVI help with chickenpox?

    For adults, antiviral treatment for chickenpox may be prescribed by LIVI, but it is only effective if started early in the course of the disease.

  • Can I get help for eczema with LIVI?

    Through a LIVI GP consultation, you can get help with your eczema and what may have triggered it. 

    We can provide information around different treatment options. If non-prescription medicines have not been effective previously, we are able to prescribe other medicines that can give better outcomes.

  • Can LIVI help with skin problems?

    You can seek care through LIVI if you have skin problems.

    Before your consultation starts, you have the opportunity to fill out a symptom form. In this form you can attach photos. The photos will be looked at by your GP before the consultation and will help them to treat you. GPs can write referrals to specialist if they believe it to be appropriate. It is up to each individual doctor to make an assessment of what is appropriate for you. 

  • Can LIVI help with looking at birthmarks?

    You can seek advice through LIVI for your birthmarks. The GP can also write a referral to another healthcare provider if they believe it to be appropriate.

    Before your consultation starts, you have the opportunity to fill out a symptom form. In this form you can attach photos. The photos will be looked at by your GP before the consultation and will help them to treat you. 

  • Can LIVI help with fungal infections?

    There are different types of fungi, and these can cause various types of infections. Some fungal infections can be treated with prescription drugs.

    Through LIVI, you can have a GP appointment via video and get help with diagnosis and treatment for fungal infections.